Return Policy

As of January 1, 2012 here is the return policy for Vern Goers Greenhouse:

 In order to return or exchange an item, please note the following:

• Sales receipts and dead plant are required for all claims. We ask that you bring the plant in so that we can find the cause of any problems*
• All claims will be resolved in the form of a store credit. 
• No cash or credit card refunds will be given.

  *We cannot be held responsible for the loss of a plant due to abuse, neglect (i.e. improper installation, watering, and fertilization), an act of nature or any act beyond the control of the seller.

 The following items are non-refundable:

• Bulbs
• Sale Items
• Opened Packages (Soil, Fertilizers, Moss, etc.)

For any questions, please call us at 630-323-1085